30-Day Buy Back Policy

At C.W.C Heavy Equipment, we want every buyer to feel confident about their equipment purchase. Eligible equipment purchases include a 30-day inspection period beginning on the date the equipment is delivered to the buyer's approved delivery location.

During this period, the buyer may inspect, test, and operate the equipment under normal working conditions to confirm that it matches the listing description and meets their expectations.

1. Equipment Covered by This Policy

C.W.C Heavy Equipment offers two types of equipment:

• Equipment owned directly by C.W.C Farm, Inc..
• Consignment equipment offered for sale on behalf of trusted equipment owners.

Eligible equipment in either category may be covered by this 30-Day Buy Back Policy. Coverage and any equipment-specific conditions will be clearly identified in the listing, purchase agreement, invoice, or other written transaction documents.

2. Equipment Owned by C.W.C Farm, Inc.

Equipment owned directly by C.W.C Farm, Inc. is represented as accurately as reasonably possible, including available information about condition, hours, specifications, service history, and known issues.

Buyers are encouraged to request additional photographs, videos, service information, or a live equipment walk-around before completing a purchase. In-person inspections are also welcome at the equipment's location.

When an C.W.C Farm, Inc.-owned unit is eligible for the 30-Day Buy Back Policy, the buyer will have 30 calendar days from the confirmed delivery date to inspect and test the equipment.

3. Consignment Equipment

Consignment equipment is listed and marketed by C.W.C Heavy Equipment on behalf of its current owner. C.W.C Heavy Equipment coordinates communication, payment, documentation, delivery, and buyer support for the transaction.

Unless otherwise agreed in writing, full payment is required before consignment equipment is released for delivery. Payment must be sent only to the verified business account provided by C.W.C Heavy Equipment and confirmed by Alex or an authorized member of our team.

Once the equipment is delivered to the buyer's approved location, the 30-day inspection period begins. During this period, the buyer may inspect, test, and operate the equipment under normal working conditions.

If the equipment does not meet the buyer's expectations, the buyer may submit a return request within the 30-day inspection period, subject to the conditions stated in this policy.

4. Start of the 30-Day Inspection Period

The 30-day inspection period begins on the date the equipment is confirmed as delivered to the buyer's approved delivery address.

The delivery date may be confirmed by a signed delivery document, carrier confirmation, delivery receipt, tracking information, photographic evidence, or written confirmation between the buyer and C.W.C Heavy Equipment.

The inspection period consists of 30 consecutive calendar days, including weekends and holidays.

5. Permitted Inspection and Testing

During the inspection period, the buyer may reasonably inspect and test the equipment for the purpose of evaluating its operation, condition, and suitability.

Normal testing may include:

• Starting and operating the equipment.
• Testing normal controls and functions.
• Inspecting mechanical, hydraulic, electrical, and structural components.
• Using the equipment under reasonable operating conditions.
• Having the equipment inspected by a qualified mechanic or technician.

The inspection period is not intended to provide unrestricted commercial use, rental use, resale use, or extended project use before a return is requested.

6. Return Eligibility

To remain eligible for return under this policy, the following conditions must be met:

• The return request must be submitted within 30 calendar days of the confirmed delivery date.
• The equipment must be returned in substantially the same condition in which it was delivered, allowing for reasonable inspection and testing.
• The equipment must not have been damaged, abused, neglected, improperly operated, or improperly stored after delivery.
• The equipment must not have been modified, dismantled, repainted, reprogrammed, altered, or repaired without prior written authorization.
• No parts, attachments, accessories, components, keys, manuals, or documents may be removed or withheld.
• The equipment must not be subject to any lien, security interest, claim, rental agreement, lease, or third-party possession.
• The buyer must cooperate with reasonable requests for photographs, videos, diagnostic information, hour-meter readings, or an inspection before return transportation is arranged.

7. How to Request a Return

To request a return, the buyer must contact C.W.C Heavy Equipment before the 30-day inspection period expires.

Please provide:

• The buyer's full name and contact information.
• The equipment description and purchase invoice number.
• The confirmed delivery date.
• The current equipment location.
• The reason for the return request.
• Current photographs or videos of the equipment.
• The current hour-meter or mileage reading, when applicable.

A return must be coordinated and authorized by C.W.C Heavy Equipment before the equipment is transported. Buyers should not independently ship, move, abandon, or deliver equipment to another location without written instructions from our team.

8. Return Transportation

Once a return is authorized, C.W.C Heavy Equipment will coordinate the return transportation process from the approved delivery location or another mutually agreed location.

Responsibility for return transportation costs will be determined by the purchase agreement, equipment listing, delivery agreement, and reason for the return.

Unless otherwise stated in writing, original delivery charges, special hauling costs, permits, loading services, unloading services, storage charges, and other third-party logistics expenses may be non-refundable.

9. Equipment Inspection After Return

After the equipment is returned, it will be inspected to confirm its condition, included components, operating hours, and compliance with this policy.

The inspection may be completed by C.W.C Heavy Equipment, C.W.C Farm, Inc., the consignment owner, an authorized service facility, or an independent equipment professional.

The buyer will be notified if the returned equipment has damage, missing parts, unauthorized modifications, excessive use, or other material changes that occurred after delivery.

10. Refund Process

If the equipment qualifies for return under this policy, the eligible purchase amount will be refunded after the equipment has been returned, received, and inspected.

The refund will generally be issued to the original buyer using the original approved payment method or another verified method agreed to in writing.

Refund processing times may depend on banking institutions, payment verification, lien confirmation, transportation completion, equipment inspection, and required documentation.

Any approved deductions for damage, missing components, unauthorized repairs, excessive use, unpaid transportation costs, storage fees, or other buyer-caused expenses will be documented and communicated to the buyer.

11. Full Refund Eligibility

A full refund of the eligible equipment purchase price may be issued when:

• The return request was submitted within the 30-day inspection period.
• The equipment is returned in substantially the same condition as delivered.
• No equipment parts, attachments, keys, accessories, or documents are missing.
• No damage, abuse, neglect, modification, or unauthorized repair occurred.
• The buyer has complied with the return and transportation instructions.
• All payment and ownership documentation has been verified.

12. Conditions That May Reduce or Prevent a Refund

A return or refund may be denied, delayed, or reduced when:

• The return request is submitted after the 30-day inspection period.
• The equipment was damaged after delivery.
• The equipment was used beyond reasonable inspection and testing.
• The equipment was rented, leased, resold, transferred, or used by a third party.
• The equipment was modified or repaired without written authorization.
• Parts, attachments, accessories, keys, manuals, or documents are missing.
• The equipment was improperly operated, transported, maintained, or stored.
• The buyer provided inaccurate information during the return process.
• The reported issue was clearly disclosed and accepted before purchase.
• The equipment cannot be safely retrieved from the buyer's location.

13. Items That May Be Excluded

Unless specifically included in writing, this policy may not apply to:

• Equipment sold expressly "as-is," "where-is," or for parts.
• Wholesale, auction, liquidation, or dealer-to-dealer transactions.
• Attachments, parts, accessories, tires, consumables, or separate components.
• Custom-ordered, specially modified, or buyer-requested equipment.
• International or export transactions.
• Equipment purchased for immediate resale or rental.
• Transportation charges, permits, taxes, registration fees, and third-party services.

Any exclusion or special condition will be disclosed in the listing, invoice, purchase agreement, or other written transaction documents.

14. Listing Information and Disclosed Conditions

C.W.C Heavy Equipment makes reasonable efforts to provide accurate listings, photographs, videos, specifications, operating hours, and condition information.

Used equipment may show normal wear, cosmetic imperfections, previous repairs, fading, rust, leaks, worn components, or other age-related conditions.

A condition or issue that was clearly disclosed before purchase will not by itself constitute a misrepresentation or automatic basis for return.

15. Buyer Inspection Before Purchase

Buyers are encouraged to inspect the equipment before completing a purchase. Depending on the equipment's location, inspection options may include:

• An in-person inspection.
• A live video walk-around.
• Additional photographs or operating videos.
• A third-party mechanical inspection.
• A telephone consultation with Adolf or a member of our team.

Buyers are responsible for asking questions and requesting any additional information they consider necessary before completing the transaction.

16. Payment Security

Payment instructions must be confirmed directly with Alex or an authorized member of the C.W.C Heavy Equipment team by phone or through an official company email address.

Never send payment to a personal account, an unverified account, or payment instructions that differ from the information confirmed by our team.

If any payment request, invoice, email, or written instruction appears unusual, contact us directly before sending funds.

17. Final Acceptance

If the buyer does not submit a return request before the 30-day inspection period expires, the equipment will be considered accepted and the transaction will be considered final, except where otherwise required by applicable law or agreed in writing.

18. Written Agreement Controls

This page provides the general terms of the C.W.C Heavy Equipment 30-Day Buy Back Policy. Equipment-specific terms contained in a signed purchase agreement, invoice, bill of sale, consignment agreement, delivery agreement, or other written transaction document will control if they differ from this general policy.

Any exception, extension, modification, or additional promise must be confirmed in writing by an authorized representative of C.W.C Heavy Equipment.

Contact C.W.C Heavy Equipment

For questions about eligibility, inspections, active purchases, delivery, or a return request, contact us directly:

• Phone: (123) 456-7890
• Email: sales@cwcequip.com
• Address: 100 Hwy 91, Conrad, MT 59425

Please contact our team before sending payment, arranging transportation, or returning equipment.